FAQ

About Qatar

  • What is the accepted attire in Qatar?

    Men and women should dress modestly as a courtesy to Qatar’s culture. Swimsuits and beachwear are acceptable at hotel beaches and pools only. Tops should cover the shoulders and skirts or shorts should fall to or below the knee.

    What is the currency of Qatar?

    The national currency is the Qatari Riyal (QAR).

    Can I bring alcohol to the country?

    No, it is forbidden to bring alcohol in to the country.

    What language is spoken in Qatar?

    Arabic is the official and main language, but English is widely spoken.

    What are the emergency telephone numbers in Qatar?

    999 is the emergency telephone number for police, ambulance and fire department.

    When is the best time to visit Qatar?

    The best time to visit Qatar is between October and April.

    What items am I prohibited from bringing into Qatar?

    Your luggage and hand-baggage will be security screened for prohibited items, the prohibited items include:
    – Weapons, firearms and ammunition
    – Alcoholic beverages
    – Pork products
    – Narcotic drugs

    When carrying personal medication, we advise you to carry a copy of doctor’s prescription with you.

General

  • What is Discover Qatar?

    Discover Qatar is the Destination Management Division of Qatar Airways. Committed to develop Qatar’s brand and reputation, Discover Qatar works in synergy with the best service providers of accommodation, transportation, and uniquely designed tours in the country to offer unparalleled experiences to our customers.

    What kind of services can I receive from Discover Qatar?

    Discover Qatar offers a range of tourism experiences and services including: hotels, transfers, excursions, Tourist Guide services and much more.

    What is the Qatar Stopover program?

    Our unique Qatar stopovers are designed to give you a ready-made experience for a few nights in Qatar. Our program typically includes accommodation, airport transfers and a tour of Doha city.

    Do I need a Visa to enter Qatar?

    Nationals from more than 80 countries can now take advantage of visa-free entry into Qatar. Nationals who are not eligible for Visa-free entry can apply for their Tourist Visa here

Hotels

  • What time is check out at my hotel?

    Check out time varies at each hotel, but you’ll usually need to leave your room before mid-day on the last day of your stay. Please check the relevant hotel information at the time of booking.

    Can my hotel cater for my dietary needs?

    Most Hotels can accommodate special dietary requirements. Once you have made your booking please advise the hotel of the details of your requirements.

    We want to celebrate a birthday or another event – is there anything you can do to make it special?

    Most hotels can accommodate special requests. Once you have made your booking please advise the hotel of the details of your requirements.

Tours and Activities

  • What kind of tours and excursions can I book through Discover Qatar?

    Please click here to see various tours and excursions offered by Discover Qatar.

    Can I book an additional excursion while in Qatar?

    Yes, you can book additional excursions subject to availability.

    Can I book car rentals with Discover Qatar?

    Yes, please contact us for car rentals assistance.

    Can Discover Qatar arrange tours and excursions during my transit?

    Yes, Discover Qatar offers transit tours to passengers holding an ongoing boarding pass and minimum connecting time of 6 hours. Please click here to see available options

    Can I choose my pick up and drop off locations for my excursions and tours?

    Yes. Please select your pick up location at the time of booking. Some of our tours and excursions have specified meeting points, please check carefully while booking.

    Do you offer multilingual tour guides?

    Our tours and excursions are operated in English unless otherwise specified. Other languages are available on request for a supplement. Please contact us for your requests.

    Do I need insurance for tours and excursions?

    It is the customer’s responsibility to ensure that they are adequately insured.

    Is there an age restriction for booking tours and excursions?

    Restrictions may apply depending on the excursion/tour. Please refer to the Booking Terms and Conditions

    Can I carry my luggage during excursions/tours?

    Personal items such as a handbags or a small backpack are allowed however, carrying of luggage/ suitcases during a tour is not allowed.

    Can I swim during the Desert trips?

    Swimming is permitted at customers’ own risk; there are no lifeguards in this remote part of Qatar.

    Where will I be picked up for my excursion/tour?

    You can choose your preferred pick-up and drop-off location at the time of booking. If there is a change for any reason please contact us.

    Can I request to be dropped to another location after the excursion/tour?

    Yes, you can ask to be dropped to another hotel or popular landmark in Doha.

Contact Us and Support

  • What happens if I need to change or cancel my booking?

    Please use our Manage Booking function to change or cancel your booking. Additional charges may apply.

    What if one of my scheduled excursion/tour is cancelled due to weather conditions?

    We will do our best to offer an alternative for you. If this is not acceptable a full refund will be provided.

Visa

  • I am flying on Qatar Airways and have a transit in Doha. Can I stay in Doha?

    All nationalities can apply for free transit visa here. Nationals from more than 80 countries can now take advantage of visa-free entry into Qatar.

    When do I need to apply for online visas? What if i am not eligible for visa-free entry

    Online transit visa: 7-30 days prior to arrival.
    Information on tourist visa is available here

    What are the processing times for transit visas?

    7 working days for transit visas.

    What is the visa validity for online transit visa?

    Valid for 30 days from the date of issue for a stay of maximum of 96 hours.

    What is the visa validity for online tourist visa?

    60 days with single entry. More information can be found here.

    How much is online tourist visa?

    Information of Tourist Visa fees can be found here.

    How much is online transit visa?

    Transit visa is Free.