Discover Qatar Stopover Terms and conditions

Updated August, 2020
Issued January, 2019

Qatar Airways flight booking PNR (Passenger Name Record) Validation Criteria

1. Our special Stopover offer is a package offer which includes transfers to/from airport. Please ensure to insert your accurate flight details at the time of booking to make your arrival smooth and easy.
2. Stay Validity: from 1 January 2021.
3. The Stopover offer is only valid for Qatar Airways confirmed ticket holders with a minimum transit time of 12 hours in Doha.
4. The Stopover offer is only valid for Qatar Airways E-ticket numbers starting with “157” and this is required to be entered at the payment page.
5. The Stopover offer is only valid for a maximum of one booking per E-ticket number. Conjunction tickets are considered part of the one original ticket.
6. All Stopover bookings are subject to availability.
7. The Stopover offer is NOT applicable for codeshare flights (outbound and/or inbound). Rack rate will be charged by the hotel directly from customers checking in based on Doha being the first or final destination.
8. The Stopover offer is NOT valid for passengers where Doha is their first departure point or final destination. Rack rate will be charged by the hotel directly from customers checking in based on Doha being the first or final destination.
9. A valid visa is required to enter the country. Nationals from a total of 80 countries can now take advantage of visa-free entry into Qatar. Entry into Qatar will be at the discretion of the immigration authorities. Discover Qatar is not responsible for the decision taken by the immigration authorities.
10. Check-in dates at hotel must match flight arrival date in Doha. By making this booking you have accepted all terms and conditions which apply to the Stopover offer, in addition to conditions which may apply to the specific hotels, tours and services.

Stopover Booking

1. Stopover accommodation is booked on bed and breakfast basis and doesn’t include extras or incidental charges (e.g. laundry, Minibar, room services, etc.)
2. Each stopover night duration is up to 24 hour stay. A maximum of 4 nights can be booked under this offer depending on the flight journey.
3. Hotel reserves the right to charge the customer for any additional hours, Discover Qatar will not be responsible for the rates charged.
4. Valid Qatar Airways boarding pass and Stopover hotel booking confirmation to be presented at the hotel upon check-in to avail the room/s.
5. Name on the booking should match the name on the boarding pass.
6. Stopover offer is bookable minimum 3 days prior to check-in date.
7. Stopover confirmed bookings are non-transferable and non-amendable.

   Applicable change/amendment fees
   Days prior to service delivery within which the notice of cancellation is received by Discover Qatar in writing	General Products (Hotels/Services)	Transit Tours	Qatar Stopover
   6 days and more	Hotel + Tours & Transfers Cancellation Policy + Discover Qatar Handling Fee (up to QAR 100)*	Hotel + Tours & Transfers Cancellation Policy + Discover Qatar Handling Fee (up to QAR 100)*	Hotel + Tours & Transfers Cancellation Policy + Discover Qatar Handling Fee (up to QAR 100)*
   5 days and less	Non-refundable*	Non-refundable*	Hotel + Tours & Transfers Cancellation Policy + Discover Qatar Handling Fee (up to QAR 100)*
   3 days (72 hours) and less, No Show	Non-refundable*	Non-refundable*	Non-refundable*
   Stopover packages are non-amendable. Other booking changes requested are subject to a handling fee of up to QAR 100 per booking.
   *Please refer to product specific cancellation, refund policies for handling charges and details.
   *Some products may be completely excluded from any refund and cancellation, as described under product description details.

8. For any inquiries please send request to dqstopover@qatarairways.com.qa
9. In case of visa rejections, bookings stands confirmed and are non-amendable and non-refundable.
10. Maximum occupancy in a room is up to 2 adults and 1 child below 11 years of age using existing bedding.
11. Passengers below 18 years must be accompanied by an adult.
12. Children policies vary and will be mentioned in policies of each booking.
13. Late check out subject to room availability and cannot be guaranteed, charges may apply.
14. Any special requests like bedding, smoking/non-smoking rooms, connecting / adjacent rooms, etc. are subject to hotel availability and cannot be guaranteed.
15. The confirmation of the booking lies at the sole discretion of Discover Qatar.
16. Every effort will be made to confirm a booking exactly as per the client’s request; however in case of no availability, Discover Qatar reserves the right to offer similar alternatives.
17. Bookings will not possible during blackout dates imposed by the hotels.
18. Airport transfers and city tours are based on sharing basis and not for exclusive travel.
19. Once the travel has commenced, there is no refund available either on partially used tours or fully unutilized packages. Unused portion of any package or tour is non-refundable, cancellation of any service will result in 100% charges.
20. Discover Qatar reserves the right to levy full cancellation charge on an individual tour package basis, even if a tour package is cancelled within the acceptable period.
21. “No-Show” or “Early departure” will result in 100% of the total package cost.

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