The Destination Management Company
of Qatar Airways

Family and Friends Tours Terms and Conditions

Issued July 2021
 


Specific Conditions are applicable for the Tours & Safaris operated and managed by Discover Qatar

  • Rates and specific tour promotions are subject to change without notice and at the discretion of Discover Qatar
  • If you participate in any activity (including any sports, water sports or desert sports) whilst on holiday such participation is at your own risk and it is your own responsibility to obtain the relevant insurance.
  • We reserve the right to alter or omit any part of any activity for which a booking has been made without notice to you and for any reason whatsoever. In particular, due to the nature of many of the Activities, delays and cancellations may result due to factors beyond Discover Qatar's control, such as the weather, sickness, strikes, disputes and other events of force majeure. In such cases, a refund or partial refund may be given at the discretion of Discover Qatar and/or the operator of the Activity concerned, but is not guaranteed.
  • The full price of any activity will be due and payable at the time of processing the booking. Failure to turn up in the designated location for an Activity by the specified departure time shall be considered to be cancellation with no refund. 
  • You understand and accept the potential risks and hazards that can be involved in certain of the activities, and take responsibility for ensuring that you are mentally and physically capable of participating in the particular activity. You must comply with the instructions of any personnel providing the Activity (“Guest Guide”). If in the opinion of the Guest Guide, your behavior or physical condition is detrimental to the safety, welfare and well-being of the group as a whole, or if the Guest Guide considers that your general well-being will be put at risk by continuing with the Activity, you may be asked not to participate in the Activity without the right to any refund.
  • You acknowledge that Discover Qatar may not have direct control over the maintenance or safety of all the equipment or machinery used in providing the Activities, nor may it have any direct control over the training provided and supervision of the use of any equipment or machinery used in the Activities.
  • Buy 3 Pay 2 offer, the complimentary tours are only applicable for the 3rd guest and applicable for the same tour category without exceptions
  • Buy 2 Pay 1 offer, the complimentary tours are only applicable for the 2nd guest and applicable for the same tour category without exceptions

 

Child Policy

  • No child discount applies unless otherwise specified in the package promotion
  • Infants below 2 years old shall always be treated Free of charge, while infants age may be extended till 4.99 years for some tours where mentioned child age starting from 5 years and above

 

General Notes

  • Meals and soft drinks are NOT included in our tours & safaris, unless otherwise stated. Please refer to individual descriptions for details.
  • Our safari vehicles are long-wheelbase four-wheel drives, which are fitted with safety belts and air-conditioning and licensed to carry up to 4 passengers, excluding the driver, however Covid-19 vehicle capacity restrictions may be applicable, please check at the time of booking. By law, passengers must wear the seat belts, face masks while the vehicle is in motion.
  • It is mandatory to read the Safety Card which is provided by the Guest Guide before proceeding on the safari.
  • Passengers are reminded that photography of military and some government installations is prohibited. With respect to local customs, always ask permission before taking photos of individuals/locals.
  • Guests may be asked to sign an indemnity form for certain tours & safaris.
  • Discover Qatar operated Safaris do not accept children under the age of 4 unless the client books a private vehicle to accommodate the child seat.
  • Discover Qatar operated Safaris do not accept Adults over the age of 60 unless the consenting adult signs the disclaimer and in doing so we have no liability to the client.
  • All guests must be able to exit and enter the vehicle without assistance.
  • Discover Qatar operated Safaris do not accept pregnant women due to the nature of off-road driving.
  • Discover Qatar operated Safaris do not accept guests who have back injuries, heart problems, sensitive ailments or guests who have recently undergone surgery.
  • Schedules, pricing, routing and information published and shown on our website and are subject to change without any notice.