Floating Hotel Day Visit

• Child (above 3 years old to 17 years old)
• Cancellation Policy: Non-refundable
• Please note that by booking, you acknowledge and accept the boarding conditions

MSC Boarding Conditions:

These Boarding Conditions govern the relationship, responsibilities and liabilities as between, on the one side, the Client and/or each Visitor (as appropriate) named on the Booking Confirmation and, on the other side, the Carrier and are BINDING ON THESE PARTIES.

Each Visitor, or the Client on behalf of the Visitors has entered into a contract with the Discover Qatar or DQ for the purpose of the Visitors boarding one of the Vessels. All Visitors agree to all the terms and conditions of the Booking along with these Boarding Conditions. These Boarding Conditions are to be deemed as incorporated into the Booking and will apply whether or not there is any actual carriage during the period any of the Visitors are on board.

The Visitor must carefully read these Boarding Conditions (and the Client shall also be obliged to do so, and to ensure that all Visitors (or its parent/guardian in the case of a Minor) read and accept these Boarding Conditions before the Visitor or Client makes the Booking. These Boarding Conditions set out its rights, responsibilities and limitations towards the Carrier, its servants and/or agents. The Carrier’s liability is limited as set out in Clause ‎18.

1. CONSTRUCTION AND DEFINITIONS

BOOKING means a final and binding reservation, regulated by the terms and conditions entered into at the time of booking and these Boarding Conditions that a Visitor (or the Client on behalf of the Visitors) has entered into with DQ, for the purpose of booking day access as visitors to the Vessel.

BOOKING CONFIRMATION means the document issued as confirmation of the Booking, and issued by DQ in order for the Visitors to access the Vessel. 

CARRIER for the purpose of any obligation or responsibility attaching to the carrier under these Boarding Conditions, the Carrier means MSC Cruises SA, with registered Offices in Avenue Eugène Pittard 40, 1206 Geneva (Switzerland). However, the protections and defences which are provided for in these Boarding Conditions in favour of the Carrier, shall also apply to the owner and/or charterer whether bare boat/demise charter, the actual carrier, the time charterer, sub-charterer, manager or operator of the Vessel including SC. The term “Carrier” includes the Carriers, the carrying vessel, (“Cruise Ship”), its owner, charterer, manager, operator, any tenders or other means of transport provided by the Carrier to the Visitors.

CLIENT means (if applicable) any person or entity who has entered into a contract with DQ for the purpose of any Visitor boarding the Vessel. The Client confirms that it has full authority to enter into on behalf of and bind all Visitors named on the Booking Confirmation. All Visitors visiting the Vessel together will be deemed to have understood and agree with these Boarding Conditions and the conditions of the Booking.

DISABLED PERSON means any person whose mobility is reduced as a result of any physical disability (sensory or locomotor, permanent or temporary) intellectual or psychosocial disability or impairment, or any other cause of disability, as a result of age, and whose situation needs appropriate attention and adaption to that persons particular needs for the service made available to all Visitors.

DISCOVER QATAR or DQ means the agency managing the Bookings of day passes for Visitors.

LUGGAGE means any hand luggage or other personal items belonging to or carried by any Visitor, including articles worn by or carried on the persons of the Visitor.

MASTER means the Captain or person in charge of the carrying Vessel at any given point and commanding of the vessel.

MINOR means any Visitor under the age of 18 or under the legal age limit which is in force pursuant to the applicable law. For the specific purpose of serving or consuming alcohols in Qatar “MINOR” means a Visitor under the age of 21.

RECOGNISED ASSISTANCE DOG means any dog that has been trained to assist a Disabled Person by an organisation that is a member of Assistance Dogs International and/or the International Guide Dog Federation.

SC means the Supreme Committee for Delivery & Legacy.

TOURNAMENT means the FIFA World Cup Qatar 2022^TM

VESSEL means the vessel named in the relevant Booking or the substituted vessel owned, chartered, operated and/or controlled by the Carrier.

VISITOR(S) means any person that boards a Vessel for a limited period of time and is not accommodated overnight. All references to the "VISITOR" (singular) shall include the plural and vice versa. All Visitors visiting the Vessel together, including adults responsible for Minors, will be deemed to have understood and agree with these Boarding Conditions. For the purpose of this definition, Visitor include any Senior Officials (such as Government Personnel, FIFA representatives and relevant sponsors) boarding the vessel.

VOYAGE shall, for the purpose of these Boarding Conditions, mean any period during which the Visitors are on board the Vessel. 

2. VALIDITY, NON-TRANSFERABILITY AND AMENDMENT

The Carrier agrees to transport and/or have on board the Visitors on the Voyage, stay on board or event to be held on named or substitute Vessels. Before boarding, the Visitors agrees to be bound by all its terms, conditions and limitations. All prior oral and/or written agreement is superseded by these conditions. These Boarding Conditions cannot be amended without written and signed consent from the Carrier or its authorised representative. The Booking Confirmation issued by DQ is valid only for the Visitors for whom it is issued, for the date and Vessel indicated or any substitute Vessel and is not transferable.
 

3. DISEMBARKING

A Visitor will not be entitled to stay on-board the Vessel overnight and will be required to disembark without delay in accordance with the date and duration as indicated on the Booking Confirmation.
 

4. EXTRA CHARGES

4.1. Each Visitor shall pay in full all charges for goods and services incurred by the Carrier on his/her behalf, before the end of the Voyage in any currency in general use on-board at the time of payment.

4.2. Alcoholic beverages, cocktails, soft drinks, mineral water and any medical expenses, any independent contractor services or products, charges or taxes imposed by any government agency shall be extra charges, unless otherwise stated as included at the time of booking.
 

5. TRAVEL DOCUMENTS

5.1. All Visitors must present for inspection upon request the Booking Confirmation, a valid passport as well as any visa, entry or exit permit, any Qatari ID, Resident Permit or Fan ID.
5.2. Each Visitor (or, if a Minor, his/her parents or guardian) shall be liable to the Carrier, SC and/or DQ for any fines or penalties imposed on the Vessel or Carrier, SC and/or DQ by any authorities for that Visitor’s failure to observe or comply with local governmental laws or regulations, including requirements relating to immigration, customs or excise.
5.3. The Carrier, SC and/or DQ makes no representation and gives no warranties as to the correctness of any documentation that is checked.

6. SECURITY

6.1. Each Visitor shall present him/herself for boarding, according to the instructions provided by DQ and shall be available for any security inspections.
6.2. For security reasons and any requirements by law, each Visitor acknowledges and agrees that agents of the Carrier may search the Visitor, his/her Luggage.
6.3. The Carrier shall have the right to confiscate any articles carried or contained in any Luggage which the Carrier, in its sole discretion, considers dangerous or poses risk or inconvenience to the security of the Vessel or persons on board.
6.4. Each Visitor is prohibited from bringing on board any articles that can be used as a weapon, explosives, illegal or dangerous goods.
6.5. The Carrier reserves the right to search any cabin, berth or other part of the Vessel for security reasons at any time

7. FITNESS TO STAY ONBOARD

7.1. In order to ensure that the Carrier is able to host the Visitors safely and in accordance with applicable safety requirements established by international, EU or national law or in order to meet safety requirements established by competent authorities, including the vessel’s flag state, each Visitor warrants that his/her conduct or condition will not impair the safety of the Vessel or inconvenience other persons on-board.

7.2. If it appears to the Carrier, the Master or the Vessel's doctor that a Visitor is for any reason unfit to stay on board and/or likely to endanger safety, then the Carrier or the Master shall have the right to take any of the following courses: (i) to refuse to embark the Visitor; (ii) to disembark the Visitor; (iii) if the Vessel’s doctor considers it advisable, to administer first aid and administer any drug, medicine or other substance or to admit and/or confine the Visitor to a hospital or other similar institution ashore at the Visitor’s expense, provided that the ship’s doctor and/or Master considers that any such steps are necessary.

7.3. Unless provided under any applicable law, where a Visitor is refused embarkation as a result of safety and/or fitness to stay on board, the Carrier, SC or DQ   shall not be liable for any loss or expense occasioned to the Visitor thereby, nor shall the Visitor be entitled to any compensation from the Carrier, SC or DQ

7.4. Not all areas or equipment on the Vessel are suitable for access to Disabled Persons.

7.5. The Carrier reserves the right to refuse passage to anyone who has failed to notify it of their specific needs with regard to seating or services required from the Carrier or terminal operator, or their need to bring medical equipment, or to bring a Recognised Assistance Dog on board the Vessel, or of any other known disabilities, or who in the Carrier’s and/or Master’s opinion is unfit or unable to stay on board, or anyone whose condition may constitute a danger to themselves or others on-board on the grounds of safety.

7.6. Visitors who need assistance and/or have special requests or need special facilities or equipment with regard to seating or services required or their need to bring medical and mobility equipment, must notify DQ at the time of booking. This should include detailed information required to assist DQ in making available accessible transport to Disabled Persons. Wheelchair users must specify whether they operate a manual or powered wheelchair and inform DQ whether they require portside services at the time of booking. This is to ensure that the Visitors can safely embark, disembark and remain on board in accordance with all applicable safety requirements. The Carrier is not obliged to provide any assistance or meet special requests unless the Carrier has agreed to do so in writing. If the any Visitor cannot be carried safely and in accordance with applicable safety requirements then the Carrier can refuse to accept a Visitor or embarkation of a Disabled Person on the grounds of safety.

7.7. Wheelchair users must furnish their own standard size wheelchairs. The Vessel’s wheelchairs are available for emergency use only. Where the Carrier considers it strictly necessary for the safety of the Visitor it may require a Disabled Person to be accompanied by another person or a Recognised Assistance Dog who is capable of providing the assistance required by the Disabled Person. This requirement will be based entirely on the Carrier assessing the need of the Visitor on grounds of safety and may vary from Vessel to Vessel.

7.8. Where any mobility or other equipment is lost or damaged by the fault or neglect of the Carrier then it is the Carrier’s decision as to whether to repair or replace such equipment taking into account the reasonable requirements of the Visitor. All equipment must be capable of being carried safety and must be declared at the time Booking. The Carrier may decline to carry such equipment where it is not safe to do so or where it has not been notified in time to enable a risk assessment to be carried out.

7.9. Any Visitor who embarks, or allows any other Visitor for whom he or she is responsible to embark, when he/she or such other Visitor is suffering from any sickness, disease, injury or infirmity bodily or mental or to his/her or her knowledge has been exposed to any infection or contagious disease, or for any other reason is likely to impair the safety or reasonable comfort of other persons on-board, shall be responsible for any loss or expense incurred by the Carrier or the Master directly or indirectly in consequence of such sickness, disease, injury, infirmity, exposure or refusal of permission to land unless in the case of sickness, disease, injury, infirmity or exposure the same has been declared in writing to the Carrier or the Master before embarkation and the consent in writing of the Carrier or the Master to such embarkation has been obtained.

7.10. Although the Vessel is planned to be berthed at all times at the Cruise Terminal in Doha, conditions may arise when it will be necessary to anchor offshore rather than alongside. When this is the case, the Carrier will use a tender to take Visitors ashore. A tender is a small vessel and may not be suitable for persons with Disabilities or Reduced Mobility or balance problems. When using tenders, safety is the utmost priority and it is important that the Visitors are able to use the tender safely. Visitors may be required to descend to a platform or pontoon and into the tender. There may be steps both up and down and Visitors may need to navigate a gap between the platform and the tender (which can be approximately 1.5 ft).  Depending on weather, tide and sea conditions, there may be some movement, which could change throughout the course of the day. Visitors must be fit and mobile enough to access and disembark the tender. If Visitors have impaired mobility, or use a mobility aid such as a stick, then they must carefully consider their ability to embark the tender safely before making their way down to the platform. Visitors must take into consideration the use of steps, the possibility of a gap and height difference between the platform and the tender, and the potential sudden movement of the tender when making a decision. Wheelchairs and mobility scooters will not be carried by the crew to the tender. All Visitors must be independently mobile enough to use the tenders. Ultimately, carriage by tender may be refused by the Master or any of his officers if there is any doubt as to the safety of any Visitors.

7.11. All Visitors must take extra care when stepping on and off the tender. There will be crewmembers there to guide and steady Visitors as they embark and disembark but they cannot support, lift or carry Visitors. The same precautions apply when Visitors disembark the tender in the port.
 

8. SMOKING POLICY

Smoking is not permitted in any food service areas (buffets and restaurants), the medical centres, child-care areas, corridors or elevator foyers, areas where Visitors are assembled in groups for safety exercises, disembarkation or tour departures, public toilets, or in bars close to areas where food is served.

8.1. Smoking in the cabins and on the cabin’s balconies is strictly prohibited.
8.2. The Carrier reserves the right to levy a fee should passengers be found smoking in non-designated area of the Vessel.  Repeatedly smoking in non- smoking areas can ultimately lead to early disembarkation and prosecution by the authorities.
8.3. Visitors shall be liable for any damage caused by smoking.
8.4. Smoking is only permitted in a dedicated outside area of each Vessel, indicated by signage, where ashtrays are provided.
8.5. Disposing of cigarette butts over the side of the Vessel is strictly prohibited.

9. CONDUCT OF VISITORS

9.1. The safety of the Vessel and all those on-board is of paramount important. Visitors must pay attention to and comply with all regulations and notices relating to the safety of the Vessel, her crew and Visitors, the terminal facilities and immigration requirements.
9.2. Visitors must at all times conduct themselves in a manner that respects the safety and privacy of other persons on-board.
9.3. Visitors must comply with any reasonable request made by any member of staff, the Master or his/her officers.
9.4. All Visitors must take care for their safety whilst walking on outside decks. Visitors and children must not run around the decks or other parts of the Vessel.
9.5. Visitors’ Luggage must not be left unaccompanied at any time, unless different and reasonable instructions are given by the staff. Unaccompanied Luggage may be removed and/or destroyed.
9.6. Visitors shall not bring on-board the Vessel any goods or articles of an inflammable or dangerous nature, nor any controlled or prohibited substance. Breach of these conditions and regulations shall render the Visitor strictly liable to the Carrier for any injury, loss, damage or expense and/or to indemnify the Carrier against any claim, final penalty arising from such breach. The Visitor may also be liable for statutory fines and/or penalties.
9.7. In order to ensure safety and security standards, it is strictly forbidden to bring food and beverage on-board the Vessels. In compliance with this requirement, during embarkation, checks may be carried out on Visitors’ Luggage. The items that are allowed are: personal hygiene products, cleansing products, lotions, fluid medications for therapeutic use, baby gear and baby food items, dietary items prescribed by a physician.
9.8. The Visitor will in any event be liable for any injury, loss or damage occasioned by their breach of any of the prohibitions in these Boarding Conditions and must indemnify the Carrier, SC and DQ against any claim in respect thereof.

10. ANIMALS/PETS

10.1. Animals and/or pets other than Recognised Assistance Dogs are not allowed on-board the Vessel under any circumstances without the Carrier’s permission in writing. Any such animals or pets brought on-board by a Visitor without permission will be taken into custody and arrangements will be made for the animal to be landed at the Visitor’s sole expense.
10.2. Whilst the Carrier and/or its servants and/or agents will take such care as is reasonable in all the circumstances in relation to the pet or animal, neither the Master nor Carrier nor any member of the Crew shall be liable to the Visitor in respect of any loss or injury or death to the pet or animal whilst in the Carrier’s possession/custody.
10.3. Recognised Assistance Dogs are subject to and must comply with national and EU Regulations and/or equivalent applicable legislations regarding health, inoculations, training and travel. It is the Visitor’s responsibility to have all necessary papers, to be made available for inspection on request, and check the position prior to the boarding.

​11. ALCOHOL

11.1. Alcoholic drinks, including wines, spirits, beer or other liqueurs are available for purchase on-board the Vessel at fixed prices. Visitors are not permitted to bring on-board any such drinks, whether for consumption in a cabin or otherwise. Alcoholic drinks in any form will not be sold to Minors. It is the responsibility of the individual Visitors and any accompanying adults to ensure such legal age limits are complied with.
11.2. The Carrier and/or its servants and/or agents may confiscate alcohol brought on-board by Visitors.
11.3. The Carrier and/or its servants and/or agents may refuse to serve a Visitor alcohol or further alcohol where in their reasonable opinion the Visitor is likely to be a danger and/or nuisance to himself/herself, other Visitors and/or the Vessel.

12. MINORS

12.1. All the provisions of clause ‎7and the requirement of fitness to embark are applicable to all Visitors including Minors.
12.2. The Carrier does not accept unaccompanied Minors. Minors will not be allowed to embark unless they are accompanied by a parent or guardian or other authorised person (Adult Visitor) who shall be identified on the Booking Confirmation. Adult Visitors embarking with a Minor shall be fully responsible for that Minor’s conduct and behaviour. Minors may not order or consume alcoholic beverages.
12.3. Minors on-board must be supervised by an Adult Visitor at all times and are welcome at the activities on-board provided that an Adult Visitor is present. Children cannot remain on-board if their Adult Visitor goes ashore.
12.4. The Adult Visitor shall be liable to the Carrier and shall reimburse it for loss, damage or delay sustained by the Carrier because of any act or omission of the Minor in their care.
12.5. Minors are subject to all the terms contained in the Boarding Conditions.

13. MEDICAL SERVICES/TREATMENT

13.1.Visitors are encouraged, where possible, to seek medical assistance from providers on shore. The Vessel’s doctor and medical personnel are not under the Master's or Carrier’s control for treating Visitors.
13.2. Medical facilities on-board may be limited. The Carrier, Master or doctor shall not be liable in any way for referring Visitors ashore for medical services or for the actual medical services rendered ashore. In the event that medical attendance of any kind or ambulance assistance, whether on shore, at sea or by air is required and is provided or ordered by the Carrier or the Master or the doctor, the concerned Visitor shall be liable for the full charge or cost thereof and shall indemnify the Carrier upon first demand of any costs incurred by the Carrier, its servants or agents.
13.3. The Vessel’s doctor is not a specialist and the Vessel’s hospital is not required to be, and is not equipped to the same standards as, a land-based hospital. The Vessel carries medical supplies and equipment as required by its flag state. Neither the Carrier nor the doctor shall be liable to any Visitor as a result of any inability to treat any medical condition as a result.
13.4. In the event of illness or accident, Visitors may have to be landed ashore by the Carrier and/or Master for medical treatment. The Carrier makes no representations regarding the quality of any medical treatment ashore to which any Visitor is referred.
13.5. In relation to medical equipment, which any Visitor intends to bring on board, it is the responsibility of the concerned Visitor to arrange delivery to the docks prior to check-in of all medical equipment.
13.6. The requirement for Visitors to notify to DQ at the time of booking if they need to bring their own medical equipment on-board is to ensure that the medical equipment can be carried and/or carried safely.
13.7. It is the concerned Visitor’s responsibility to ensure that all personal medical equipment is in good working order and for arranging enough equipment and supplies. The Vessel does not carry any replacement.
13.8. The concerned Visitor must be able to operate all own equipment. If there are any particular conditions requiring a personal care or supervision then such personal care or supervision must be arranged by that Visitor at his/her expense. The Vessel is unable to provide or arrange respite services, one to one personal care or supervision or any other form of carer for physical or psychiatric or other conditions.

14. OTHER INDEPENDENT CONTRACTORS

The Vessel carries on board service providers who operate as independent contractors. Their services and products are charged as extras. The Carrier is not responsible for their performance or products. These contractors may include: hairdresser, manicurist, masseuse, photographer, entertainer, fitness instructors, shopkeepers and others providing services. The limitations of liability referred to into these Boarding Conditions shall apply to all independent contractors.
The Carrier shall not be responsible in any way for the conduct, products or services provided by such independent contract

15. VISITORS LUGGAGE AND PERSONAL PROPERTY

15.1. Visitors can embark with one piece of hand Luggage per person.
15.2. Prams and wheelchairs are allowed but must be kept with Visitors at all time and must not block any exits when in use around the Vessel.
15.3. Visitors Luggage and property shall include only personal belongings, and any commercial property shall be subject to an additional charge. Visitor bookings of a commercial nature, such as FIFA sponsors, shall, at the discretion of the SC and subject to Carrier’s agreement, not be subject to additional charges for the storage of commercial property.
15.4. The Carrier shall not be responsible for any fragile or perishable property carried by a Visitor.
15.5. No animals are permitted on board, except for Recognised Assistance Dogs licensed to a Visitor. The concerned Visitor shall have full responsibility for any Recognised Assistance Dogs.
15.6. If medical mobility or other equipment is required, this must be notified to DQ at the time of booking to enable the Carrier to assess whether such equipment can be carried safely. It is the concerned Visitor’s responsibility to ensure that such equipment is in good working order and that the Visitor can operate such equipment.
15.7. The Carrier shall have a lien upon and the right to sell by auction or otherwise, without notice to any Visitor, any Luggage in satisfaction of unpaid monies or of any other monies that may in any way have become due by any Visitor to the Carrier or to its servants, agents or representatives.

16. VISITORS LIABILITY FOR DAMAGE

Visitors shall be liable for and shall reimburse the Carrier for any damage to the Vessel and/or its furnishings or equipment or any other property of the Carrier caused by any wilful or negligent act or omission by the Visitors or any person for whom the Visitors are responsible including, but not limited to, Minors accompanying the Visitors.
 

17. FORCE MAJEURE & EVENTS BEYOND THE CARRIER'S CONTROL

Except as provided by law, the Carrier shall not be liable for any loss, injury, damage, or inability to perform the Voyage arising from any Force Majeure circumstances such as, but not limited to: war, terrorism - actual or threatened - fire, natural disasters, acts of God, labour strikes, bankruptcy, failure of subcontractors to perform, or any other events beyond the Carrier's control and/or any events which are unusual and/or unforeseeable.

18. LIABILITY OF THE CARRIER

18.1. The liability (if any) of the Carrier for damages suffered as a result of death or personal injury to a Visitor, or loss or damage to Luggage shall be determined in accordance with the following Conventions whose limits apply including in any claims for loss of or damage to Luggage and or death and or personal injury and are hereby expressly incorporated into these Boarding Conditions:

a. The International Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 (The Athens Convention 1974) or where applicable The Athens Convention 2002, or EU Regulation 392/2009 Concerning the Rights of Passengers when travelling by sea in the event of Accidents (EU Regulation 392/2009).
b. The Athens Convention 2002 where ratified and applicable to the boarding contract shall apply where EU 392/2009 does not apply.
c. For bookings where the Athens Convention 2002 does not apply and which are not made in the EU or the Vessel does not have an EU flag or and where the place of embarkation or disembarkation is not in the EU then the provisions of the Athens Convention 1974 and the limits therein shall apply and are hereby expressly incorporated into these Boarding Conditions.
d. Copies of the Athens Convention 1974, 2002 and EU Regulation 392/2009 are available on request and can be downloaded from the Internet at www.imo.org and https://www.imo.org/en/About/Conventions/Pages/Athens-Convention-relating-to-the-Carriage-of-Passengers-and-their-Luggage-by-Sea-(PAL).aspx.
e. A summary of EU Regulation 392/2009 can be found at http://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=URISERV:tr0018&from=EN  
f. It is agreed that the Carrier shall at all times be deemed a ship owner for the purposes of the Convention on Limitation of Liability for Maritime Claims 1976, whether as amended by the Protocol of 1996 or otherwise and as in force in any relevant jurisdiction from time to time, and so entitled to limit liability thereunder.
g. If any provision of these Boarding Conditions is rendered null and void by the Athens Convention 1974, Athens Convention 2002, or EU Regulation 392/2009 or otherwise then any such invalidity shall be limited to the particular clause and not to the Boarding Conditions

18.2. The level of damages a Carrier may be liable to pay in relation to death and/or personal injury and or loss of or damage to Luggage is limited and shall in no circumstances whatsoever exceed the limits of liability set out under the Athens Convention 1974 or, where applicable, The Athens Convention 2002 or EU Regulation 392/2009.

18.2. The liability of the Carrier for death, personal injury or illness to a Visitor shall not exceed 46.666 Special Drawing Rights ("SDR") as provided and defined in the Athens Convention 1974 or, where applicable, the maximum sum of 400,000 SDR pursuant to EU Regulation 392/2009 or The Athens Convention 2002 and, where there is liability for war and terrorism under EU Regulation 392/2009 or The Athens Convention 2002, the maximum sum of 250,000 SDR.

18.3. Liability of the Carrier for loss of or damage to a Visitor’s Luggage shall not exceed 833 SDR per Visitor under the Athens Convention 1974 or 2,250 SDR where EU Regulation 392/2009 or Athens Convention 2002 applies.

18.4. It is agreed that such liability of the Carrier shall be subject to the applicable deductibles per passenger, such sum to be deducted from the loss or damage to Luggage.

18.5. The Visitors understand that the conversion rate of SDR's fluctuates daily and may be obtained from a bank or Internet. The value of an SDR can be calculated by visiting http://www.imf.org/external/np/fin/data/rms_five.aspx.

18.6. The Carrier shall not be liable for loss or damage to any valuables such as monies, negotiable securities, precious metal items, jewellery, art, cameras, computers, electronic equipment, or any other valuables unless they are deposited with the Carrier for safe-keeping, and a higher limit is agreed expressly and in writing at the time of deposit, and an extra charge is paid by the Visitors for declared value protection. Use of the Vessel’s safe is not a deposit with the Vessel. Where there is liability for loss of or damage to valuables deposited with the Vessel then such liability is limited to 1,200 SDR under the Athens Convention 1974 or 3,375 SDR where EU Regulation 392/2009 or Athens Convention 2002 applies. The Carrier and the Visitors agree not to demand any security from the other in connection with a claim of any kind. The Visitors waive the right to arrest the Vessel or to attach any other asset owned, chartered or operated by the Carrier. If the Vessel is arrested or attached, then the ship and the Carrier shall have the right to any limitation and all defences available herein.

18.7. In addition to the restrictions and exemptions from the liability provided in the Boarding Conditions, the Carrier shall have full benefit of any applicable laws providing for limitation and/or exoneration of liability (including without limitation, law and/or the laws of the Vessel’s flag in respect of/or the global limitation on damages recoverable from the Carrier). Nothing in these Boarding Conditions is intended to operate to limit or deprive the Carrier of any such statutory or otherwise limitation or exoneration or liability. The servant and/or agents of the Carrier shall have the full benefit of all such provisions relating to the limitation of liability. 

18.8. If any action is brought against any company pertaining and/or connected to the Carrier, the owners or the disponent owners, the Master or crew or any servant, agent or independent contractor of MSC,  or against any person or entity having an interest in the relevant Vessel including but not limited to the operator of the Vessel, any of these persons or entities shall be entitled to avail themselves of all defences, limits of liability and indemnities that the Carrier is entitled to invoke under the Booking and under the provisions of law applicable including, but not limited to, the benefit of any defence to or limitation of liability.  Save as provided in this clause, no third party shall have the right to enforce or apply any term hereof and the Contracts (Rights of Third Parties) Act 1999 is expressly excluded. The parties may vary the provisions of the Booking, or terminate it, without the consent of any third party who derives any right pursuant to its terms even if such variation or termination varies or terminates the rights of such third party.

18.9. Without prejudice to the provisions above, if any claim is brought against the Carrier in any jurisdiction where the applicable exemptions and limitations incorporated in these Boarding Conditions are held to be legally unenforceable then the Carrier shall not be liable for death, injury, illness, damage, delay or other loss or detriment to any person or property arising out of any cause of whatsoever nature which has not been shown to have been caused by the Carrier’s own negligence or fault.

​19. ANGUISH/DISTRESS

No compensation is payable by the Carrier to any Visitor for any emotional stress, mental anguish and/or psychological injury of any kind save where legally recoverable against the Carrier as a result of any injury caused by an accident due to the fault or neglect of the Carrier.

20. APPLICABLE LAW

These Boarding Conditions and any claims against of whatever nature (including claims for death and or personal injury) brought by or on behalf of or by heirs and or dependants of any Visitors shall be subject to English law.

21. JURISDICTION

21.1. Except as provided by law all claims of any nature related to these Boarding Conditions shall be brought in and be subject to the exclusive jurisdiction of the High Court of London.

21.2. Without prejudice to the sub clause above, the Carrier shall be entitled to commence proceedings against any Visitor in the place where that Visitor normally resides.
 

22. NOTICES OF CLAIMS

A. The Carrier shall be under no liability whatsoever in respect of any claim arising from an accident which was not reported by a Visitor to the Master or safety officer whilst on-board the Vessel.

B. Notices of Claim for loss or damage to Luggage shall be given to the Carrier in writing before or at the time of disembarkation, or if not apparent, within fifteen (15) days from the date of disembarkation. Notices should be sent to MSC Cruises SA, c/o MSC Crociere S.p.A., Via A. Depretis, 31, 80133 Naples, Italy.

C. Complaints under EU Regulation. 1177/2010 concerning accessibility, cancellation or delays must be made to the Carrier within two (2) months from the date the service was performed. The Carrier shall respond within 1 month to advise whether the complaint is substantiated, has been rejected or is still being considered. A final reply shall be provided within two (2) months. The Visitor shall provide such further information as may be required by the Carrier to deal with the Complaint. If the Visitor is not satisfied with the response then it may complain to the relevant enforcement body in the country of embarkation.

23. TIME LIMITS FOR FILING SUIT

All claims against the Carrier or the Vessel for illness, emotional stress or personal injury to a Visitor or for loss or damage to Luggage shall be time barred after two (2) years from the date of final disembarkation or in the case of death, the date on which final disembarkation would have taken place as provided by Article 16 of the Athens Convention 1974 and or where applicable The Athens Convention 2002 or EU Regulation 392/2009. These time limits are applicable to Minors and persons under a disability.
 

24. DATA PROTECTION
Personal data relating to individual Visitors shall be collected, processed, stored and used securely and in accordance with relevant data protection laws. The Visitors consent to the collection, processing, storing and use of their personal data to enable the Carrier to perform its services to DQ during the Voyage and DQ to provide access to the Visitors. This may include providing the Visitors details to Governments, immigration, port state control, police, flag state and other competent authorities and or as may be required by law. In the case of emergencies, the Visitors consent to the Carrier providing personal data to shore side doctors, next of kin, the Carrier’s insurers and advisors and the Visitors medical insurers. Personal data shall only be kept for as long as is necessary or required by law.